Shipping & Returns

Shipping Policy

At Lunaris Logic, we are committed to delivering your orders quickly, safely, and efficiently across the United Kingdom. All orders are processed within 1–3 business days, and shipping times may vary depending on your location and product availability. Customers will receive tracking information as soon as the order is dispatched. While we work with trusted delivery partners to ensure reliable service, occasional delays may occur during holidays or high-demand periods. Our goal is to provide a smooth and transparent shipping experience from checkout to delivery.

Return & Exchange Policy

At Lunaris Logic, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return or exchange within 14 days of receiving your order. Products must be unused, in their original condition, and returned with all original packaging and accessories. Once the returned item is inspected and approved, a refund or exchange will be processed as quickly as possible.

Please note that certain items, such as clearance products or damaged goods caused by misuse, may not be eligible for return or exchange. Customers are responsible for return shipping costs unless the item received is defective or incorrect. Our support team is always available to assist and ensure a smooth return experience.